FAQs

  • What is occupational/hand therapy?
    Occupational Therapy (OT) practitioners ask, “What matters to you?” not, “What’s the matter with you?” Through the therapeutic use of everyday activities, OT’s help people participate in the activities they want and need to do. This includes work, leisure, self-care, and caring for family. OTs:
    • Perform assessments of functional ability and limitations.
    • Develop intervention to improve personal performance in activity.
    • Reassess and modify the treatment plan to attain client goals.
  • What is a Certified Hand Therapist?
    A Certified Hand Therapist (CHT) is an occupational therapist or physical therapist who has a minimum of three years of clinical experience, including 4,000 hours or more in direct practice in hand therapy. In addition, the Certified Hand Therapist has successfully passed a comprehensive test of advanced clinical skills and theory in upper quarter rehabilitation. Because of changes in the profession, every CHT is required to demonstrate continued professional development and competency by recertifying every five years.
  • How do I know if occupational/hand therapy will help me?
    Working with you and your doctor, we can discuss your options and help determine if occupational/hand therapy will be the right choice for you. Contact Hand In Hand Rehabilitation today to discuss your current condition and even set up a free consultation if you choose.
  • Can I go to any occupational/hand therapy I choose?
    As a patient you have the right to receive occupational/hand therapy at any place you choose. At Hand In Hand Rehabilitation, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.
  • How do I schedule an appointment?
    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request an appointment.
  • What should I bring to my first appointment?
    Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • For shoulder conditions, wear a tank top or camisole to your visit.
    • Bring with you a copy of your insurance card, a prescription for therapy, and a photo ID
    • Bring any brace, splint, or support with you that you have used for your condition.
    • Make a list of questions and concerns you would like to discuss with your therapist.
    • List signs and symptoms that can be of importance to the therapist.
    • Please call our office to verify your insurance benefits.
    • Arrive 15 minutes early for your first appointment.
    • Bring with you a copy of your insurance card and a photo ID.
  • Will it hurt?
    Occupational/hand therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your occupational therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.
  • Does insurance cover my treatment?
    Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.
  • What if I don’t have insurance?
    For patients who do not have insurance, we offer a discounted fee, due at the time of service.
  • What type of payment do you accept?
    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.
  • What do I wear?
    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear. For shoulder conditions, wear a tank top or camisole to your visit.
  • How long will my therapy sessions last?
    Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.